207 942 5227

FAQ

Here is a list of our most frequently asked questions. If you can’t find what you’re looking for, please feel free to contact us!

Can I purchase meals directly from Birch Stream Farms?

Our meals are provided only through local Agencies on Aging. We can direct you to the nearest agency that would be happy to supply you with our meals.

What locations do you serve?

Currently we provide products and services to:

• Southern Maine Agency on Aging – serving residents of Cumberland and York counties.

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• Eastern Area Agency on Aging – serving residents of Penobscot, Piscataquis, Hancock, and Washington counties.

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• Aroostook Area Agency on Aging – serving residents of Aroostook County.

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What is the cost of your meals?

Please contact the nearest Agency on Aging listed above to discuss the cost of their program.

What types of special dietary meals do you offer?

We offer many meals that meet special dietary restrictions, and most meals fit into more than one category. Our special dietary meals include:

  • Heart Friendly
  • Low Sodium
  • Lower Sodium
  • Diabetic Friendly
  • Renal Friendly
  • Gluten Free
  • Lactose Free
  • Vegetarian
  • Puréed
  • Low Fat
  • Low Saturated Fat
  • Low Cholesterol

View our spreadsheet here.

Are all the meals delivered frozen?

That depends on the agency you work with. All our products are flash-frozen to ensure freshness and to keep the food safe until it reaches the consumer. Some agencies may preheat the entrées and deliver the product hot, while others deliver several frozen meals all at once.

How do I heat your meals?

Our meals are designed to be heated in a conventional oven or in a microwave oven. As with any hot food, we suggest you heat to an internal temperature of 165° or higher. Specific heating instructions will accompany your frozen meal.

How do your meals arrive, what do they look like?

Our meals arrive frozen in a black dish that is oven-able and microwaveable.  The meal can be heated in the original black dish or the meal can be “popped out” frozen from the black dish onto a china dish for heating and serving.

HOW DOES MY MEAL ARRIVE

I am with an agency, assisted living facility, nursing home, or hospital. How do I learn more about your program?

Please contact us and we will be happy to provide you with more information about our products and services.

I am a healthcare provider. How can I obtain more details on your low sodium program?

We meet and exceed the standard from the Food and Drug Administration (FDA) for low sodium entrees. All meal specifications are listed on our web site.  Feel free to contact us with any questions.

Do you have a registered dietitian?

Yes, we have a registered dietician on staff who has many years of experience in senior nutrition. To ask her a question, just fill out our contact form.